Checklist for reporting error 

We encourage you to email your problems and errors you encountered using Onto-Tools.

We recommend you to follow these simple check list before emailing us the problem and errors.

(1) Do you have a valid username and password? 

(2) Did you register with us out here?

(3) Did you go through the help pages?

(4) Did you troubleshoot the problem?

If you were stuck at some point while troubleshooting your problem, please mail us 

  • Your problem,

  • Step at which you got stuck while troubleshooting,

  • Your input data set (e.g. The list of genes you are using for Onto-Express,  the arrays you selected while using Onto-Compare, the functions you selected while using Onto-Design) (if any),

  • Your input file (if any),

  • Error messages from your java console.

  • Preliminary results (if any).

Thank you.

Dr. Sorin Draghici - 

Purvesh Khatri - 

 

Webmaster - ISBL Team

copyright © 2003 Intelligent Systems and Bioinformatics Laboratory, Computer Science Department, Wayne State University